Making Sense of Association Management Systems

Wouldn’t it be great if shopping for an association management system were as simple as buying a new shirt? You find one, try it on and – if it fits – you buy it.  Unfortunately, finding the right AMS is a much bigger headache than a trip to the mall. There are many vendors to […]

Committed to Diversity? Prove it with a Board that Reflects Your Membership

When potential members look at your board of directors, do they see themselves represented? Today’s workforce looks quite different than it did just a few years ago. Most associations want to foster a diverse membership that reflects the makeup of the professionals in their industries. It’s a key strategic goal. Unfortunately, the answer is often […]

5 tips for successful conference planning

Annual conferences seem to be the culmination of a hard year’s work. They’re challenging, they’re fun, and they can be a bit exhausting. But as we wrap up a week after one of these conferences, it’s hard to not focus on some lessons learned. Be flexible. Nothing will go according to plan. You can script everything […]

How associations can benefit from the new gig economy

Employment norms of the past are no more. The pursuit of stable, long-term positions is no longer the only path to career development. Instead, the rise of the gig economy – contracted, temporary jobs – has opened up new possibilities for how people build valuable skills and contribute to the economy. Previously released results of […]

“To Live and Deliver Wow”: Lessons from a Visit to Zappos HQ

Kim Robinson, FrontlineCo Founder and President, had a great opportunity to spend the day at Zappos – a true innovator in customer service. As they put it, “We’re a customer service company that just happens to sell shoes, clothes, and stuff.” They have focused on a strong culture based on ten core values that permeate […]

Association Finances: 7 must-read tips for board members

Understanding and analyzing your association’s financial reports is among the most critical responsibilities of a board member, and often the most frequently misunderstood.  Here are a few tips to help you and your fellow board members better use financial information: Establish regular reporting periods. For some organizations, monthly financial reports are critical.  For others, quarterly […]

Are You a good board member? 6 traits of effective volunteer leaders

You stepped up and took a leadership position as a member of the board for your industry association. That’s fantastic. It’s a great way to contribute to your profession while at the same time expanding your network and skill set. As a board member, it’s easy to get bogged down in meetings, emails, and committee […]

Allies Not Enemies: National and Local Association Chapters Need to Get Along

Are your association’s national office and local chapters working in harmony? If those two teams aren’t fully cooperating and communicating closely, you could be failing the most important people in your organization: your members. A disconnect between your divisions means vital data and valuable resources aren’t getting shared. Without that free exchange of information, the […]

FrontlineCo Launches FLCOEd: An Online Training Platform to Help Illinois Business Comply with Illinois Business Education Requirements

SPRINGFIELD, Illinois – FrontlineCo is pleased to offer an innovative education and tracking tool called FLCOEd to help businesses comply with new Illinois employment education requirements. To combat rising cases of sexual harassment, discrimination, and human trafficking in the workplace, the Illinois Department of Human Rights (IDHR) and Human Services (IDHS) issued a set of […]